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With the abundance of options available for booking accommodations, it can be challenging to choose a provider. Let us assist you in selecting the ideal platform by comparing various accommodation booking services.

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By taking into account your preferences and travel itinerary, our travel widget will aid you in selecting a provider for your upcoming reservation.

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Booking.com vs Hotels.com

Booking.com and Hotels.com are popular hotel booking websites that offer a variety of hotels, prices, and features. Booking.com has an interactive map and mobile app, while Hotels.com offers a loyalty program and regular promotions. Prices are competitive, and both websites have customer support via email, phone, and chatbot.

Booking policies vary by hotel, and prices may vary depending on location and hotel type. When choosing between the two websites, travelers should consider specific features and policies that are important to them.

Details

Booking.com vs Hotels.com

Booking.com and Hotels.com are two of the most popular hotel booking websites in the world. While both websites offer a range of hotels, prices, and features, there are differences in terms of user interface, prices, booking policies, and customer support.

01

User Interface

Booking.com has a user-friendly interface that is easy to navigate. The website features an interactive map that allows users to search for hotels by location. Additionally, users can sort search results by price, rating, and other factors. Booking.com also offers a mobile app that makes booking hotels on the go more convenient.

Hotels.com also has a user-friendly interface, but it is not as interactive as Booking.com. The website has a simple layout with easy-to-use search filters. However, Hotels.com lacks an interactive map and does not offer a mobile app.

02

Prices

Both Booking.com and Hotels.com offer competitive prices for hotel bookings. However, prices can vary depending on the location, date, and type of hotel.

03

Booking Policies

Booking.com allows users to cancel or change their bookings free of charge up to a certain date. However, some hotels may have different policies, so it is important to read the cancellation policy before booking.

Hotels.com also has a cancellation policy that varies depending on the hotel. Some hotels may allow free cancellation up to a certain date, while others may charge a fee for cancellations.

04

Customer support

Booking.com offers 24/7 customer support in multiple languages. Users can contact customer support via email or phone. The website also has a help center with frequently asked questions.

Hotels.com also offers 24/7 customer support via email or phone. The website has a help center with frequently asked questions and a chatbot that can assist users with their bookings.

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Pros and cons

Booking.com Pros

  • User-friendly interface with interactive map
  • Free cancellation and change policies for many bookings
  • 24/7 customer support in multiple languages
  • Mobile app for easy booking on the go

Booking.com Cons

  • Some hotels may have different cancellation policies
  • Prices may vary depending on the location, date, and type of hotel

Hotels.com Pros

  • User-friendly interface with easy-to-use search filters
  • 24/7 customer support via email, phone, and chatbot
  • Loyalty program that allows users to earn free nights
  • Regular promotions and deals

Hotels.com Cons

  • Lack of an interactive map
  • Some hotels may charge a fee for cancellations
  • No mobile app for easy booking on the go